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Engineering Solutions for

The Digital Workspace

Engineer Better Digital Product
Integrate Enterprise Applications Build Enterprise Product Platforms
Scale Development Teams Quality Assurance & Testing Build Digital Service Platforms

Product Demo

Unlock the power of

Pre-built integrations with Workato’s Embedded Solution

You don’t want your platform to be isolated from the other 1200+ enterprise-level applications in the market. Now say yes to every integration requirement your clients have. Integrate with your clients’ tech stack and increase customer retention by giving them the power and freedom to choose an integration recipe that is fit for just them.

Solutions

By Functions

Products
  • Tackle your integration backlog with a customized integration experience. Settle the debate of Build Vs Buy.

    show me how

IT
  • Incident Management

    Automatic issue detection, triage, and resolution for rapid response.

    Proactively detect problems and automatically initiate the incident process. Reduce time to resolution by seamlessly connecting information across multiple systems and escalating tickets via collaboration tools for assignment and triage.

  • Intelligent Helpdesk

    Helpdesk Assistant in Slack & Teams

    Workbot and AI work together with knowledge base content to answer questions real-time and help resolve issues quickly.

  • End-User Support

    Secure employee onboarding and offboarding

    Make sure nothing slips through the cracks by automatically provisioning & deprovisioning equipment and account access, as well as updating payroll and finance. All while collecting the needed approvals and reporting updates along the way.

  • Chatops

    Bot driven Incident Escalation

    Context switching kills productivity. Now you can have tickets from all systems escalated within the apps you use the most and team members can collaborate directly in the channel to resolve issues.

MARKETING
  • Budget & Planning

    Automated planning & performance management

    Combining budgets to activities is no longer a tedious manual exercise. Workato lets you:

    • Connect ERP systems to marketing and PM tools
    • Plan strategically
    • Invest efficiently
    • Measure impact
  • Campaign Creation

    Asset searchability & collaboration bot

    With Workato, work management platforms can easily:

    • Integrate with ticketing systems, digital asset management tools and creative tools
    • ensure consistent and accurate communication
    • Tie keywords and metadata on specific assets to campaign, CRM, sales enablement tools, and use chat bots in Slack / MS team to “fetch” final assets
  • User Acquisition

    Lead Management

    When a request comes in, Workato automatically:

    • Enriches lead data
    • Syncs with your marketing automation platform & CRM
    • Routes the lead through Slack to the assigned SDR or AE
    • Allows the rep to take action all in less than 5 minutes
    • Helps convert 10x more leads into meetings
  • Retention & Expansion

    Automated upsell/cross-sell activities based on product usage

    Workato allows you to:

    • Capture product usage data and add existing accounts to expansion campaigns based on usage type/amount
    • Proactively turn on account-based advertising tactics and identify potential churn risk
  • Analytics

    Capture multi-touch revenue attribution

    With Workato you can:

    • Track every touchpoint in the marketing funnel from ads to events to signups
    • Automate the ROI of campaigns for end-to-end attribution
HR
  • Talent Acquisition

    Recruitment Automation

    You no longer have to search for the best candidates to find them.

    • Keep job descriptions up-to-date
    • Sift through candidate data (from job boards and your ATS)
    • Score resumes
    • Sync it all with your HCM
  • Onboarding

    Pre-hire to Hire Automation

    Get your new employees set up in a click. Literally one click.

    • Automatically move candidate data into HCM
    • Send documents for signature
    • Provision apps & devices
    • Update payroll
  • People Ops

    Change Management

    Never worry about staying up to date. Workato automation allows you to:

    • Quickly and accurately process adjustments to employee roles
    • Change company policies so your company doesn’t skip a beat
  • Wellness & Collaboration

    Wellness Bot

    Easily prioritize your employee’s health. Wellness Bot creates a wellness plan for the day.

    • Set fitness reminders
    • Share mindfulness techniques
    • Create company-wide health challenges to keep your team thriving
  • Offboarding

    Secure Employee Offboarding

    Employee offboarding has never been easier. Make sure nothing slips through the cracks.

    • Deprovision equipment and access
    • Update payroll and finance
    • Send alerts of any issues along the way
FINANCE
  • Quote-to-cash

    Streamline your CPQ and Quote-to-Cash processes

    Automate your entire revenue process end to end – product configuration, pricing, quoting, contracts, invoicing, billing, orders, revenue recognition and renewals. It’s your most critical business process.

  • Ap & Procurement

    AP and Procurement automation

    Trigger procurement requests for new inventory/assets while recording payment status and history. Keep vendor data in sync to automate payments, expenses, payroll, and return merchandising (RMA).

  • Compliance

    Compliance Document Management & Archiving

    Documents are automatically uploaded and organized to proactively meet regulatory filing and audit checkpoints. Everything is seamlessly archived when the books are closed.

  • Financial Reporting

    Continuous Close to deliver real-time visibility

    Continuously collect and monitor all spend and revenue data in one dashboard. Empower your team to make agile business decisions with real-time reporting.

SALES
  • Lead To Opportunity

    Connect the entire Customer Journey for end-to-end insights

    Have a 360° view of your customer to personalize your pitch. Stay up to date with every touchpoint and have all your customer data in one place.

  • Opportunity Management

    Create an AI-driven deal desk

    Orchestrate an entire deal desk, including creating quotes and managing approvals, all via chat. Get a complete view of your accounts including support tickets, personnel changes, and other relevant activity.

  • Streamlined Closing

    Streamline Order to Cash & Onboarding Customers

    Automate the payment process end-to-end from billing to a smooth handoff to Customer Success for training, support plans and SLAs. When an opportunity is won, automatically send invoices, track payment, and start fulfillment.

  • Farming

    Discover upsell, cross-sell opportunities

    Get real-time visibility into your existing accounts (usage and touchpoints) as well as interest from new leads to identify upsell/cross-sell opportunities.

SUPPORT
  • Customer Intelligence

    True 360° – connect the entire customer journey for end-to-end insights

    Stay up to date on every touchpoint by having all customer data in one place. Capture in-product data from multiple sources and receive packaged insights to predict churn and automatically create tickets when users hit roadblocks.

  • Mean Time To Resolution

    Intelligent Support Bot – Escalate and resolve issues from Slack

    Context switching kills productivity. Now you can have tickets escalated in real-time and resolve them directly from the apps you use most.

  • Customer-driven Engineering

    Integrate Customer Feedback Straight into your Products

    No need to duplicate work. Integrate your support apps with your development tools to close the loop for bugs and enhancement related support issues.

  • Churn Prediction

    Issue Prevention – Be proactive and preempt churn

    Use AI to predict issues or the potential for churn and engage with users when it matters most.

Our mission is to help our customers achieve exponential growth and competitive advantage in the global markets by providing scalable platform for product development.

About

LinkSoft

Linksoft is a leading Global information technology company taking a collaborative approach to create customized solutions across the digital value chain.

Talk to our Expert Today!

Services

Digital Quality

Assurance

We are a leading software development
and product engineering partner supporting
our clients in launching next generation
products by leveraging our expertise in
futuristic technologies such as
Cloud, AI, ML, AR and VR.

Read More

Product Engineering

& Development

We are a leading software development
and product engineering partner supporting
our clients in launching next generation
products by leveraging our expertise in
futuristic technologies such as
Cloud, AI, ML, AR and VR.

Read More

Product Automation

& Integration

We are a leading software development
and product engineering partner supporting
our clients in launching next generation
products by leveraging our expertise in
futuristic technologies such as
Cloud, AI, ML, AR and VR.

Read More

We have helped
these brands to shape their business

Case

Studies

  • Account Intel (PLS)

    Customer Stories – Account Intel (PLS)

  • Rapid Growth

    Customer Stories – Rapid Growth

  • Core PM

    Customer Stories – Core PM

View all Case Studies
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